We very much appreciate you and you are a valued customer to us.
If you have changed your mind on a formulas, or other reasons.
You are welcome to send the formula back to us. Once we receive your return, we will provide you with store credit of the value of the products (minus shipping).
To qualify for a return
A notification of a return needs to be within the 10 day period from date or receiving goods. The formulas need to be in their original packaging unopened, intact and unused. If you do not qualify for a return, you may like to help other needy pets by donating these natural botanicals formulas to a rescue organization.
If you have received a damaged product or received the incorrect product, let us know straight away on same day of opening the parcel, please provide a photo of the bottle and its packaging. We immediately will follow up with what to do next.
Upon approval only post back to:
Natural Pet Botanicals
8810 Lemonwood Drive,
Corona CA 92883 USA